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FleetView 2.0

Weekly Sync #6

Bi-weekly Team Meeting  ·  August 13, 2026

Date
Thursday, August 13, 2026
Presenter
Jeans Huang
Topics
Batch 1 Feedback  ·  Batch 2 Progress

TODAY'S AGENDA

Three Items Today

✓
01 — Last Meeting Action Items Recap
3 action items from Weekly Sync #5 (Jul 30) — all completed this cycle.
All Done
02
02 — Batch 1: Smart Diagnosis Feedback Summary
30+ feedback items collected from the SZ internal test team and US Service Team via ClickUp. All responded — each item has a fix or improvement plan assigned.
03
03 — Batch 2: AC Review Complete & Current Status
All 13 review comments resolved. Batch 2 design & development officially underway. Target release: Sep 15.

LAST MEETING · Weekly Sync #5 — Jul 30

3 Action Items — All Completed ✓

Everything we committed to last time has been delivered.

✓
Action 1 — Enable Batch 1 Smart Diagnosis Accounts
Josh provided 22 email addresses from the US Service Team. LMT and internal team also provided FMU003, FHR005, FHC007, Mahone.Wang, FHB023, FHB025. All accounts enabled.
Done
✓
Action 2 — Review Batch 2 Acceptance Criteria (AC)
Josh Brooks and Ronnie Pettersson completed the review, leaving 13 comments in the ClickUp doc. All have been responded to and resolved by Jeans.
Done
✓
Action 3 — Kick Off Batch 2 Design Phase
Batch 2 is officially underway. Module 3 (Log Management) is in design & development. Modules 1 (One-Click Fix) and 2 (Permission System 2.0) are in solution design.
Done

BATCH 1 · SMART DIAGNOSIS FEEDBACK

Feedback Summary — 30+ Items Collected

Sources: SZ internal test team (Heng Li / Johnson Yang / Mahone / Levin Li) + US Service Team via ClickUp (Abel Zarazua / Josh Brooks, etc.)

30+
Total Feedback
10+
🐛 Bugs
8+
✨ Feature Requests
8+
💡 Suggestions + KB
🔴 Key Bugs
Unrecognized Alarm Codes — 0x103D / 0x303C / 0x1045
Abel Zarazua
Returns "Unrecognized alarm code" · 0x303C added to dictionary, others in progress
aPower Model Misidentified (aPower 2 → aPower S)
Abel Zarazua
Wrong model leads to inapplicable troubleshooting steps · Fix scheduled
Relay Fault D-Level Assessment Too Aggressive
Josh Brooks
Extremely high false positive rate — not all cases warrant hardware replacement · KB optimization pending
EPO Causality Chain Inverted
Heng Li / Johnson Yang
"Battery depleted → EPO triggered" logic is incorrect — EPO is the cause, not the result · Fix in progress
Service Intermittently Unavailable
Abel Zarazua
Intermittent "Service temporarily unavailable" during report generation · Dev team investigating
✨ Feature Requests & 💡 Optimizations
Historical Data Analysis (Event Logs / Relay State Trend)
Adrian / Heriberto
Current analysis is based on active alarms only — historical logs needed · Planned
Session Continuity — Inherit Diagnosis History per Site
Heng Li
After re-login, past diagnosis history for the same site should be retained · Next iteration
Summary-First Layout with Expandable Detail
Abhi Iyer
Show key conclusion first, then offer "Learn More" to expand full diagnosis · In planning
Filter Troubleshooting Steps by Hardware Version
Abel Zarazua
aGate 1.3 should not show steps specific to aGate 1.0/1.1 · Fix pending
KB — Field Serviceability Constraints
Heng Li / Johnson Yang
Installers cannot open the battery cabinet or EMS — KB must not suggest on-site disassembly · Being added
📌 All feedback responded to in ClickUp  ·  Bugs scheduled for fixes  ·  Feature requests added to next iteration  ·  Every item has an owner

BATCH 1 · SMART DIAGNOSIS · ACCESS

Accounts Enabled — 22 US + Internal

US accounts provided by Josh Brooks (Aug 1) · LMT and internal accounts enabled separately

🇺🇸 US Service Team — 22 Accounts (From Josh)
Josh.Brooks
Darcy.White
Adrian.Briceno
Jason.Scherzer
Abel.Zarazua
Abhishek.Iyer
Ronnie.Pettersson
Tristan.Cronshaw
Carlos.Cedillos
Allyson.Dye
David.Tobin
Vincent.Doaner
Heriberto.Perez
Samuel.Almonte
Nate.Woodside
James.Vasquez
Alton.Han
Andrew.Mitchell
Anthony.Buckwell
Chris.Bullard
Auston.Taber
Jerry.Liang
All @franklinwh.com · Source: Josh Brooks (Aug 1)
🔧 LMT & Internal Team — Additional Accounts
FMU003 · LMT
FHR005 · Service
FHC007 · Service
Mahone.Wang
FHB023
FHB025
📌 Access Note

Smart Diagnosis is currently enabled for internal designated accounts only. External users (installers, enterprise clients) are not yet enabled.

We're using real production data to validate diagnostic accuracy before any broader rollout.

BATCH 2 · ACCEPTANCE CRITERIA REVIEW

AC Review Complete — All 13 Comments Resolved ✓

Reviewers: Josh Brooks & Ronnie Pettersson · 13 comments · All replied and resolved by Jeans

13
Comments Resolved ✓
2
Reviewers
Josh · Ronnie
Resolution Summary
ACCT-006 Removed — Duplicate of ACCT-010
Sub-account migration requirement removed with documented rationale
Resolved
ACCT-009 Permission Level Doc — To Be Shared
Jeans to prepare and share with Auston + Ronnie for review (see Next Steps)
Resolved
ACCT-013 Template Format Requirements — AC Updated
Added field specs, validation rules, and downloadable sample file
Resolved
AIOM-020 Debug Command List — Initial Set Provided
Clear PE Fault + BMS PID/VID parameter write — more being added
Resolved
Continued
AIOM-023 One-Click Fix Re-check Logic — AC Updated
30s trigger · fault reappearance handling · no auto-retry
Resolved
INSP-001 Remote Battery Recharge — Multi-team Status Explained
BMS/EMS/Cloud coordinating across teams; AC updated to capability-boundary level
Resolved
LOG-011 Removed — Covered by LOG-006 / 008 / 012
All capabilities already covered; removed with rationale; features still being delivered
Resolved
6 Earlier Comments (Aug 2) — All Replied
INSP-001 command rules · AIOM-025 log location · AIOM-023 wait time, etc.
Resolved
✅ AC review is complete. Batch 2 design phase has officially started.

BATCH 2 · CURRENT STATUS

Batch 2 — Development Underway

Target Release: September 15, 2026  ·  34 Requirements  ·  3 Modules

Module 3 — Log Management
LOG-001/002/003/004/006/008/012/RPT-009 · 8 requirements · Interactive Demo: batch2-log-demo.pages.dev
Design & Dev 🟢
Module 1 — One-Click Fix & Remote Operations
AIOM-023 / AIOM-020 / INSP-001 · 4 requirements · Closes the diagnose-to-fix loop — T1 can fix remotely without escalation
Solution Design 🟡
Module 2 — Permission System 2.0
ACCT series · 17 requirements · FleetView-side implementation + Connect Portal permission configuration
Solution Design 🟡
M3 · Active
• Keyword filter + alarm time sort
• Protocol enum-to-English translation
• Device settings change history
• Operation audit log center
• NEM solar export fix
M1 · In Design
• One-click fix from diagnosis result page
• Remote debug command panel (LMT/T2)
• Remote battery recharge (multi-team)
• Full operation audit trail
M2 · In Design
• One account linked to multiple companies
• Button-level RBAC (FleetView side)
• Role templates: Electrician / Supervisor
• Org switcher + account lifecycle

NEXT STEPS & ACTION ITEMS

What's Next

1
Keep Using Smart Diagnosis & Submit Feedback
The more real cases you test, the faster the knowledge base improves. Report issues directly in ClickUp #868kd21wy — we respond to every comment.
2
Permission Level Spec — To Be Shared for Review
Jeans will prepare the current role & permission level list and share it for discussion — specifically whether T2 and product team permissions need to be expanded. This was raised by Josh in ACCT-009.
3
Log Management Design Review — Your Feedback Needed
We'll be sharing the Log Management product design and interactive demo for your review. Looking forward to your feedback.
4
NEM Solar Export — Need Input from Josh / Ronnie
Log Management Module 3 includes NEM export fixes (Hawaii HEC format error + California NEM-MT new download). Before development, we need to confirm: ① which HEC fields are incorrect; ② the display logic for the NEM-MT download button. Josh / Ronnie — please confirm or provide details.